Whether you have a question about our reviews, a correction to suggest, or a general enquiry about how the site works, this page tells you how to reach us and what to expect when you do.

How to Reach Us

The quickest way to get in touch is by email. Send your message to [email protected] and a member of the team will respond as soon as possible. We aim to reply to all enquiries within two working days, though during busy periods it may take a little longer.

Please include as much detail as you can — for example, the page you are referring to, the specific piece of information you are querying, or the nature of your feedback. This helps us respond accurately and efficiently.

What We Can Help With

  • Editorial questions — queries about how we research and review betting sites, our ranking methodology, or the criteria we use to assess bookmakers.
  • Factual corrections — if you believe something on the site is out of date or inaccurate, please let us know. We take accuracy seriously and will review any flagged content promptly.
  • Content suggestions — if there is a topic you would like us to cover that is relevant to non-Gamstop sports betting, we welcome suggestions.
  • Affiliate and partnership enquiries — if you represent a brand and would like to explore whether your product fits the editorial scope of this site, you are welcome to make contact. Commercial relationships do not influence our editorial rankings.
  • General feedback — comments about the site's usability, content quality or anything else are always appreciated.

What We Are Not Able to Help With

We are an independent comparison and review site. We do not operate any betting or gambling services ourselves, and we are not affiliated with customer support teams at any of the bookmakers we cover. If you have an account issue, a withdrawal query, or a complaint about a specific operator, you will need to contact that operator directly.

If your concern relates to a gambling-related issue or you are looking for support, please visit our responsible gambling page for information on the resources available to you.

About the Team

Content on Betting Sites Not On Gamstop is researched and written by our editorial team. The author responsible for this site's content is Fiona MacLeod. Our aim is to provide clear, honest and well-researched information for UK sports bettors who are exploring their options outside the Gamstop self-exclusion scheme. You can find more detail about our approach and our independence on the about us page.

We are committed to presenting information that is accurate, up to date and genuinely useful — not content written to serve commercial interests. Any commission we may earn from operator relationships does not determine which sites appear on the site or how they are ranked.

Legal and Compliance Queries

If your enquiry relates to the site's terms and conditions — including copyright, intellectual property or data handling — please reference the relevant section in your email so we can route your message appropriately. We will respond to all legal correspondence within a reasonable timeframe.

Response Times

Type of Enquiry Expected Response
General questions and feedback Within 2 working days
Factual corrections Within 2 working days; content reviewed within 5
Commercial and partnership enquiries Within 3–5 working days
Legal correspondence Acknowledged within 2 working days

We do not operate a live chat service or telephone line at present. Email remains the most reliable way to reach us, and we monitor the inbox on every working day.


18+ only. Betting Sites Not On Gamstop (nickbollettieri.co.uk) is an independent editorial website. We do not provide gambling services. If you are contacting us about a specific bookmaker, please direct account-related queries to that operator's own support team.

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